Important: Changes to Bus Alerts/Notifications

Important: Changes to Bus Alerts/Notifications
Posted on 02/25/2025

We are excited to share the news that we are changing our Late/Cancelled Bus Alerts to create a more streamlined process for families.

Currently, bus alerts use the same notification system that schools use to send school-specific messages. By adding a new module to our BusPlanner system, we will now be able to move from whole school messages to messaging only the students assigned to a bus route. This will reduce the number of text notifications that do not apply to your family.

The new BusPlanner Alerts offers parents and guardians text and/or email messages for delayed or canceled buses specific to their child’s bus routes.

Signing up for BusPlanner Alerts

If you are new to BusPlanner, click here for instructions on how to activate your account.

If you already have a BusPlanner account, select your text/email preferences for BusPlanner Alerts by signing into your account at ccrce.mybusplanner.ca.

Select the notification options you would prefer to receive.

Here’s a step-by-step process to add BusPlanner Alerts:

  • Log in to your Parent Portal account
  • Navigate to "My Account" under the "Parent" drop-down menu at the top of the page
  • Select "Mobile Numbers"
  • Check the box "I want to receive text alerts".
  • Enter your current and preferred mobile number(s)
  • Click "Update" to save your changes.

Please select your preferences before February 28 as we go live with the new BusPlanner Alerts on Monday, March 3, 2025.

In the meantime, our text notification processes will stay the same for all other communication processes.

  • School-based and CCRCE Updates: These messages come from PowerSchool/School Messenger and are based on the parent and guardian contact information.
  • Inclement Weather Text Notifications: Both families and community members can sign up to receive text messages on school cancellations related to inclement weather. Sign up for this notification here: https://www.ccrce.ca/school_information/cancellations
  • *New Bus Cancellations/Delays: These will only come through the new BusPlanner Alerts system or available by clicking the Alerts icon at https://ccrce.mybusplanner.ca.

If you have any questions regarding the new Alert system, please email [email protected].

If you need to update your child’s contact information in PowerSchool, please contact your school.

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